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Solas Health
- Pain Management
- Lumberton, NC
About this business
Location details
4325 Fayetteville Rd, Lumberton, NC, 28358, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
How am I getting help if the dr/ provider doesn’t know what is wrong? 2nd month here and just 5min question about medication. “See you next month” .. no treatment plan made, not one question about injury. just Suboxone. How is this helping?
The wonderful group of people at Solas actually take the time to listen to my concerns and work diligently to resolve any issues I might have. They actually give a damn which is more than I can say about most people including my own family members. They don’t treat me like I’m a number or a means to a paycheck. I wish Mrs Lisa Oxendine could take care of all my health issues. I’d probably start going to the doctor when I got sick instead of riding it out at home and suffering like I do. There’s no way in HELL that I could ev... read more
Business response:
Hi, Barbara. Thank you so much for leaving us a stellar review!
Subject: Formal Complaint and Final Dispute Regarding Patient Care and Release - Teri McClary 05-08-1963 To Whom It May Concern, I am writing to formally dispute the reasons for my release from care at Solas Health and to detail the severe medical consequences I have experienced as a direct result of the treatment changes. My release was based on unsubstantiated claims and a complete disregard for my medical needs. The decision to remove me from a medication that had successfully managed my pain for five years has had de... read more
Excellent Patient Service
Business response:
Hi, Janet. Thank you so much for leaving us a stellar review!
Appointments are never at the scheduled time and that is a hassle. My appointment was 3 hours before it was scheduled today.
Very unfortunately I had to say goodbye to Solas Health after 6 years of helping me manage my very painful fibromyalgia.
When I was let in my first thing I heard was the young lady at the desk talking about a patient and changing her voice to mimic her. That’s unprofessional to begin with. Then I asked approximately how long would the appointment be as I needed to schedule an uber to get home. She didn’t know. That’s fine however after I did the paperwork and screening test and paid they let me sit in the waiting room for almost 30 minutes when I could’ve left ! Unprofessional and uninvolved.
I was treated unfair
I was treated u fairly
Frequently asked questions about Solas Health
How is Solas Health rated?
Solas Health has a 4.9 star rating with 252 reviews.
When is Solas Health open?
Solas Health is closed now. It will open tomorrow at 9:00 a.m.