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4325 Fayetteville Rd, Lumberton, NC, 28358, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The wonderful group of people at Solas actually take the time to listen to my concerns and work diligently to resolve any issues I might have. They actually give a damn which is more than I can say about most people including my own family members. They don’t treat me like I’m a number or a means to a paycheck. I wish Mrs Lisa Oxendine could take care of all my health issues. I’d probably start going to the doctor when I got sick instead of riding it out at home and suffering like I do. There’s no way in HELL that I could ev... read more
Business response:
Hi, Barbara. Thank you so much for leaving us a stellar review!
Subject: Formal Complaint and Final Dispute Regarding Patient Care and Release - Teri McClary 05-08-1963 To Whom It May Concern, I am writing to formally dispute the reasons for my release from care at Solas Health and to detail the severe medical consequences I have experienced as a direct result of the treatment changes. My release was based on unsubstantiated claims and a complete disregard for my medical needs. The decision to remove me from a medication that had successfully managed my pain for five years has had de... read more
Excellent Patient Service
Business response:
Hi, Janet. Thank you so much for leaving us a stellar review!
Appointments are never at the scheduled time and that is a hassle. My appointment was 3 hours before it was scheduled today.
Very unfortunately I had to say goodbye to Solas Health after 6 years of helping me manage my very painful fibromyalgia.
When I was let in my first thing I heard was the young lady at the desk talking about a patient and changing her voice to mimic her. That’s unprofessional to begin with. Then I asked approximately how long would the appointment be as I needed to schedule an uber to get home. She didn’t know. That’s fine however after I did the paperwork and screening test and paid they let me sit in the waiting room for almost 30 minutes when I could’ve left ! Unprofessional and uninvolved.
I was treated unfair
I was treated u fairly
Solas Health has a 4.9 star rating with 305 reviews.
Solas Health is open now. It will close at 6:00 p.m.