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Leap Health Companion
- Software company
- New York, NY
About this business
Location details
80 Pine St 21st Floor, New York, NY, 10005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I enjoy leap, the ease of making appointments but I wish there was a way to reach her by leaving a note somewhere. I finally resulted in schedule a video visit today so I could ask for a refill. If someone could show me there was another way I’d be glad to do that and not waste a video visit on this problem.
Business response:
Thank you so much for sharing your experience and for the kind words about Leap - we’re glad you find scheduling easy to use. We also appreciate your feedback, and I’d love to share a couple of features that may help with situations like yours. Leap includes free, secure two-way messaging between patients and their connected practices. Some practices choose to allow messages to go directly to the physician, while others route them through their care team - but in either case, your messages are received and responded to witho... read more
The application is very user friendly, I would definitely recommend for other patients.
Business response:
Thank you for your recommendation! We're delighted to hear that you find the app user-friendly. Your feedback means a lot as we continue to improve the experience for all patients. We appreciate you being part of the Leap Health community!
Leap Health is truly a revolutionary app that makes managing my health effortless and stress-free. From accessing my complete health records to scheduling appointments and managing medications, everything I need is at my fingertips. The interface is incredibly user-friendly, and the seamless integration of features like virtual care, test results, and secure family sharing makes it stand out. One of my favorite features is the ability to communicate directly with my care team and receive personalized health resources. It’s l... read more
Business response:
Thank you for the thoughtful review! We’re glad to hear that Leap Health is helping you manage your health more easily. Your feedback is valuable to us as we continue to improve the app and its features. We appreciate you being part of the Leap Health community!
I can finally connect with my doctor easily. Wish my doctor would respond to the messages faster though but this patient portal is excellent.
Business response:
Thank you for your great review! We're thrilled you consider our app one of the best for patient engagement. If there's anything we can do to improve further, we'd love to hear your thoughts. Thanks for your support! The Leap Team
Every time I open it I can't use it without updating. If you really need to update that much just make a website vs requiring me to have another app Also >200MB?!
I’m on my third try of trying to send a message to my doctor. It freezes up and doesn’t send. I can’t even type it up in another app and then copy and paste it over because it doesn’t allow copy paste. This is a terrible app.
Business response:
Hi there, Thank you for bringing this to our attention. Messaging and copy-paste should work normally, and we’d like to look into this for you. Please email us at support@leaphealth.ai or call 934-888-5327 so we can investigate and assist you further. Thank you.
All i want is to download my results from a lab, cannot actually download the results. I do not want to download a health summary, i want the results of one particular lab. Also the app is only fitted for phones and cuts off words with an ellipses without any way to see what it actually says. When I click into lab results the ability to download any given one as a pdf should be available.
This app is untenable — despite having all of my notifications turned on I don’t get notifications of messages from my care providers. I need to log in to check, that’s a major breakdown of communication design. I will not use this app and communicate directly with my provider going forward unless this is explicitly addressed. I have a chronic illness and cannot afford multiple days of errors.
What actually is the point of this app??? I’ve had MyChart for a decade and at least that provides test results and a way to text with your doctor. This does absolutely nothing.
Frequently asked questions about Leap Health Companion
How is Leap Health Companion rated?
Leap Health Companion has a 3.7 star rating with 47 reviews.
When is Leap Health Companion open?
Leap Health Companion is closed now. It will open at 9:00 a.m.